For Guardian Management, the results speak for themselves. This third-generation real estate management company saw a 30% increase in its investment portfolio and extended its geographic reach from 5 states to 7—without adding employees. And they accomplished it in part by updating their technology. 

Ascentium helped contribute to this success with a solution that used the 2007 Microsoft Office system, Microsoft Office Live Communications Server 2005, and Unified Messaging in Microsoft Exchange Server 2007. Guardian now has a single interface for communication technologies, from instant messaging to Web conferencing and e-mail.

“I wanted to reduce the cost of supporting mobile devices,” says Will Wilson, director of information systems at Guardian. “But on a larger scale, I wanted to make our entire messaging solution—phone, e-mail, and voice mail—more efficient. Ascentium took the time to understand my business needs. The entire project was well planned, from determining the hardware requirements to the implementation.” 

The level of interaction has increased between employees—whether they’re working on the road or simply located in different offices. Employees can respond to issues and opportunities as they arise, which helps Guardian seal more deals.

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